July 6, 2023

How Kodaa's Solution-Centric Design Approach is helping clients create better digital products, faster.

One of the biggest challenges our clients face is connecting design and development. We've seen it so many times – amazing designs that just don't mesh with the technical needs, and developers who can't move forward without the right designs.  This is the reason we’re constantly talking about the importance of solution design.

What is solution design?

So, what exactly is solution design? It can be hard to get your head around, mostly because we're so used to thinking of "design" as something visual. Don't get us wrong, visual design is important – we all come from visual design backgrounds, back when print was king. However, nowadays we're designing tech-driven vehicles to bring business ideas or customer solutions to life. That means the "design" process needs to be more like a tapestry of three intertwined processes: functional, visual, and technical.

 

Solution design is all about defining how a system or application will meet the needs and objectives of a business problem. For us, solution design is the process of creating a detailed plan for a website, app, system or product that gives consideration to both users and data, visual design and technology, front end and back end, content and structure. What do you end up with? A complete blueprint and design manual which a development team can pick up and run with.

Do you really need solution design?

While most clients agree it sounds like the right approach, they can't help but question if it's really needed – is solution design worth the investment? We understand the temptation to dive straight into development, especially when you want to get your product up and running ASAP. But from our experience, putting your resources into planning and design at the beginning is the best way to make that happen.

What are the benefits of investing in solution design?

As digital consultants who specialise in UX, design, and product development, we’re often asked how we fit in and bring value to the development process. If you break down the development process into simple, linear steps – discovery, planning & design, development, and growth – you'll find us playing a role throughout the whole journey, helping our clients connect the dots and navigate the process for the best possible results. But it's really in those first two phases where we have the biggest impact. We help our clients transform their problem or idea into a fully scoped, planned, and ready-to-build product blueprint.

 

So, what does this mean for our clients?


No surprises

Before development begins, everyone has a crystal-clear understanding of all the functions and moving parts, along with the cost and time needed for each. This allows you to make informed decisions about which features to include and which ones to put on the back burner. The best part? You won't get hit with an unexpected bill halfway through development for an "out of scope" feature you were sure was included.

 

Engage the right teams

With so many platforms, tools, and technologies out there, nobody can be an expert at everything. But when you have a clear idea of the tools you plan to use and the systems your product needs to work with, it helps you bring in the right people for the job. And trust us, having the right team on board usually means getting the job done way faster.

 

Accurate development quoting

Unknowns can be a real nightmare for developers. It's hard to quote something without clear documentation that spells out how it should look, behave, and interact with other parts of the system. Sure, a developer might add some fat to accommodate for those unknowns, but at the end of the day, if they don't know about it, it won't be part of the quote. And sometimes, things that appear simple on the surface can be trickier than you'd expect.

 

Shorter development timelines

It seems obvious now doesn’t it? Having a map helps you reach your destination faster. And the better the map, the quicker you'll arrive. When a developer knows precisely what they're building, they spend less time going back and forth asking questions, solving problems, and rebuilding stuff. Instead, they can focus on getting the job done. We've found that with a solid product blueprint, development tends to run pretty much on schedule – unheard of, right!?

 

Greater visibility over milestones and deliverables

Whether it's your own personal project or you're managing one on behalf of an organisation, knowing exactly what you'll get and when, helps you relax and focus on everything else you've got going on. It also helps when it comes to managing stakeholder expectations and creating alignment amongst other teams and divisions.

What does Kodaa deliver as part of the­ solution design process?

Kodaa was founded to help bridge the gap between design and development. So we’re not your typical design agency or development house. We bring together user-experience design, visual design, and technical design all under one roof. Think of a design firm that's joined forces with a development agency – that's us.

 

Depending on the project, the deliverables that make up the Solution Design phase might vary. But, will likely include many of the following outputs:

 

Research

  • Requirements document
  • User Research takeaways
  • UI/UX audit document
  • Technical/systems audit document
  • Problem statement

 

Experience

  • Solution architecture map
  • User & data flow maps
  • Wireframes
  • User testing outcomes

 

Visual design

  • UI designs
  • Design system

 

Development planning

  • Functional specification document
  • Development estimate
  • Feature set documentation
  • Development roadmap

In conclusion ...

We hope we've helped demonstrate that visual design is just one piece of the design process and that investing in proper planning and design upfront is well worth it – it can save you money, get your product to market faster, and make the whole process much less stressful!

 

If you need help with your project or want more info about our design process, including extra details on the outcomes mentioned above, just head over to the Kodaa website and get in touch with us. We’re always happy to answer any questions you have, so don’t hesitate to reach out!


Keep reading

By Seth Khouri July 4, 2025
Access control hasn’t changed much in decades. Most buildings still hand out plastic cards or fobs — sometimes wrapped in lanyards, often lost in drawers, and frequently forgotten altogether. But, the rest of the world has moved on. We tap our phones to pay for coffee, catch trains, and board flights. So why are we still using a chunk of plastic to enter a building? It’s time to look at the real cost — and opportunity — of moving from physical cards to digital wallet credentials . The True Cost of Plastic Access Cards On paper, plastic cards seem simple. Print, hand out, done. But in practice, they’re expensive, wasteful, and fragile. Here’s what a typical access card setup looks like: $20 USD per card 1–2 year lifespan , often shorter due to loss or damage 10–20% replacement rate per year Manual provisioning process (print, encode, deliver) Environmental impact from manufacturing and disposal Even in a medium-sized building, the yearly spend on card management adds up — not just in dollars, but in staff time, risk, and operational drag. Digital Wallet Credentials: A Smarter Alternative Digital credentials — the kind you add to your Apple or Google Wallet — are secure, scalable, and designed for the way we already live. Key benefits: ✅ Always with you – No extra thing to carry (or forget) ✅ Environmentally friendly – Zero plastic, zero landfill ✅ Instant delivery – Credentials can be issued via SMS or email ✅ Secure by design – Biometrics, secure enclaves, cryptographic signing ✅ Remote management – Issue, revoke, and update in real time And the cost? Surprisingly low. Many wallet credentials cost less than $5 USD per user, per year — which undercuts physical cards in both cost and reliability . Let’s Do the Math Let’s say you manage a building with 200 users. Plastic Cards: $20/card × 200 = $4,000 (every ~2 years) Factor in replacements and admin? Easily $5–6K/year Wallet Credentials: ~$4.60 USD per user/year = ~$1,400/year No reprints. No delays. No landfill. Even without automation, it’s clear which approach is more sustainable — operationally, financially, and environmentally. So, Why Isn’t Everyone Doing This Already? The short answer? It’s new. Not every building is wallet-ready, and not every access control system supports mobile credentials out of the box. That’s where solutions like ResiKEY come in. It bridges the gap between legacy systems and digital convenience, enabling buildings to securely issue and manage wallet-based access without a rip-and-replace upgrade. For wallet-ready environments, ResiKey can be deployed quickly — with most of the cost front-loaded in year one (setup, integration, testing), followed by a significantly lower annual operating cost. It’s not just a tech upgrade — it’s a strategic move. Final Thought The access card had its moment. But just like the fax machine or the DVD, its time is up. Switching to wallet credentials isn’t just about cost — it’s about convenience, sustainability, and security . Whether you’re managing a residential building, office tower, or gallery space, the future is in your pocket.
By Seth Khouri June 26, 2025
In the world of commercial real estate, building operations teams often juggle an overwhelming number of tasks — tenant requests, maintenance, safety protocols, and more. But one of the most underestimated sources of time drain and inefficiency is the management of physical access cards.
By Seth Khouri June 11, 2025
In a rapidly evolving world of smart buildings and hybrid workplaces, traditional plastic access cards are quickly becoming obsolete. The next generation of secure, frictionless building access is here - driven by HID Wallet Credentials, mobile access technology, and innovative platforms like ResiKey.